Frequently Asked Questions
Everything you need to know about Chitrika. Find answers to common questions about our collections, orders, shipping, returns, and more.
Chitrika offers a beautiful range of women’s ethnic and contemporary fashion, including Kurtas, Sarees, Salwar Suits, Co-ord Sets, Dresses, Ethnic Sets, and Dupattas. We also offer accessories, Bags, Clutches, Gift Sets, Candles, and Home Décor.
Simply browse our collections, select your favourite product, choose the required size or variant, and add it to your cart. Proceed to checkout, enter your delivery details, and complete your payment to place the order.
Yes, we offer free shipping on orders above ₹999.
Yes! New customers can enjoy 10% OFF on their first order using the coupon code WELCOME10 at checkout.
You can make your payment using the available secure payment options shown during checkout. Our checkout process is secure and encrypted.
Eligible products can be returned within 7 days of delivery, subject to our return policy and product-specific conditions. Please make sure the product meets the applicable return requirements before raising a return request.
Exchange may be available on eligible products. Please check the product’s exchange eligibility and applicable terms before placing your request.
Once your order has been shipped, tracking details will be provided to you. You can use the tracking information to check your order status and delivery progress.
Please refer to the Size Guide available on the product page before placing your order. We recommend comparing your measurements with our size chart to find the best fit.
Yes. Our collection includes versatile styles designed for everyday wear, workwear, festive occasions, and special events. You can choose from a variety of designs based on your personal style and occasion.